WHAT WILL YOU BE RESPONSIBLE FOR?

Primarily to assist the IT Manager in day-to-day operational requirements to provide, maintain and improve the Unicomer IT system and support it’s users. ​

REQUIRED SKILLS & EXPERIENCE

• • Associate’s Degree in Information Technology, Computer Science, or related field.
  • Minimum two (2) years of experience in a technical support environment preferred.
  • Install, configure, and maintain workstations, monitors, network equipment, and peripherals.
  • Diagnose and resolve hardware, software, printer, and scanner malfunctions promptly.
  • Perform network cable installation, office rewiring, and hardware reconfigurations.
  • Optimize/Maintain IT equipment performance to ensure continuous organizational workflow.
  • Serve as the primary point of contact for end-user hardware and software support.
  Additional Skills and Availability:
  • Communication: Excellent verbal and written interpersonal skills.
  • Problem-Solving: Strong analytical capabilities with a responsive, customer-centric approach to support.
  • Schedule: Willingness to provide support on weekends and peak operational periods.
  • Mobility: Willingness to travel countrywide as needed.