• Answer and direct incoming calls professionally
• Assist with resolving customer queries and requests.
• Conduct customer surveys and proper reporting of feedback.
• Provide general administrative support
• Provide excellent customer service

Requirements:

• Strong communication and organizational skills
• Proficiency in basic computer applications
• Ability to multitask in a fast-paced environment
• Excellent telephone etiquette
• Flexible with working on Saturdays when needed.