Serve as the single point of contact between country/cluster business teams and central IT, overseeing local IT delivery and spend, translating business needs into actionable IT requirements, and representing local priorities in central governance across multiple cultures and geographies.

WHAT ARE WE LOOKING FOR?

• Bachelor’s Degree in Information Systems, Computer Science, Engineering or related field.
• Minimum of five (5) years’ experience leading and coordinating teams to achieve service excellence.
• Experience overseeing a local IT team to ensure seamless application development, infrastructure modernization, security, and high‑quality user support.
• Strong proficiency in ITSM concepts (incident, request, escalation) and a track record of improving service quality for end users.
• Well-versed in enterprise infrastructure, network services, and IT security fundamentals.
• Strong communication skills and experience in operating in a matrix environment.
• Sound knowledge of IT governance models covering budget control, vendor alignment, and decision‑making structures.
• Ability to manage a team.
• Must be able to work flexible hours.

Apply Online